MaintWiz Privacy Policy

General

This privacy statement describes how MaintWiz Technologies collects and uses the personal information you provide on our Web site: www.maintwiz.com. It also describes the choices available to you regarding our use of your personal information and how you can access and update this information.

By accepting the Privacy Policy in registration or by visiting and using the Site, you expressly consent to our collection, use and disclosure of your personal information in accordance with this Privacy Policy. This Privacy Policy is incorporated into and subject to our Terms of Use.

If you have questions or concerns regarding this policy, please email us at info@maintwiz.com or write to Data Privacy, MaintWiz Technologies Private Limited, 37 Viswanathapuram Main Road, Kodambakkam, Chennai 600 024. India.

Collection and Use of Personal Information

We collect the following personal information from you

  • Company information such as name, address and other details as relevant for the provision of Service
  • Contact Information such as name, email address, mailing address, phone number
  • Billing Information such as credit card number, and billing address
  • Unique Identifiers such as user name, account number, password
  • Preferences Information such as product wish lists, order history, marketing preferences
  • Usage information such as IP address, browser type, referring/exit pages, device information, operating system
  • Tracking information such cookies, server logs

We use this information to

  • Provide the Service
  • Assess the needs of your business to determine suitable products
  • Send you important notifications, product or service information, updates, newsletters and other marketing communications
  • Respond to customer service requests and other queries
  • Administer your account
  • Conduct research and analysis, aggregating data, usage patterns, trends and other statistics.
  • Improve our Web site and marketing efforts, display content based on your interests
  • Auditing, research, and analysis in order to maintain, protect and improve our services.
  • Developing new services.
  • We comply with all GDPR regulations. If you are from the Europian Union (EU), Please note that we will not store your information without your permission.
  • We will not be sending any newsletters if you are a resident of the Europian Union (EU).
  • We do not use any cookies on our site except third party applications like Google or chat/messaging software.

You may choose to stop receiving our newsletter or marketing emails by following the unsubscribe instructions included in these emails or you can contact us at info@maintwiz.com. You can also write to us to review and update your personal information to ensure its accuracy.

Customer Data

MaintWiz Customers use the Service to host their data and information (“Customer Data”). MaintWiz will not review, share, distribute, or reference any such Customer Data except as provided in the Terms of Service, or as may be required by law. Individual records of Customer Data may be viewed or accessed only for the purpose of resolving a problem, support issues, or suspected violation of the Terms of Service, or as may be required by law. Customers are responsible for maintaining the security and confidentiality of their MaintWiz user ids and passwords.

Retention

We will retain your information for as long as your account is active or as needed to provide you services. If you wish to cancel your account or request that we no longer use your information to provide you services contact us. We will retain and use your information as necessary to comply with our legal obligations, resolve disputes, and enforce our agreements

Information Sharing

We do not sell your personal information to third parties. We will share your personal information with third parties only in the ways that are described herein.

We may use a third party to gather information about how you and others use our Web site. For example, we will know how many users access a specific page and which links they clicked on. We use this aggregated information to understand and optimize how our site is used.

We may provide your personal information and/or Customer Data to companies that provide services to help us with our business activities. These companies are authorized to use your personal information only as necessary to provide these services to us.

We may also disclose your personal information and / or Customer Data

  • as required by law such as to comply with a subpoena, or similar legal process
  • when we believe in good faith that disclosure is necessary to protect our rights, protect your safety or the safety of others, investigate fraud, or respond to a government request
  • If MaintWiz becomes involved in a merger, acquisition, or any form of sale of some or all of its assets, we will provide notice via email or through our website, before personal information is transferred and becomes subject to a different privacy policy.
  • to any other third party with your prior consent to do so

Our Site may include links to other Web sites whose privacy practices may differ from those of MaintWiz Technologies. You are advised to satisfy their privacy policies before usage.

Security

The security of your personal information is important to us. We follow generally accepted industry standards to protect the personal information submitted to us, both during transmission and once we receive it. No method of transmission over the Internet, or method of electronic storage, is 100% secure, however. Therefore, we cannot guarantee its absolute security.

MaintWiz uses robust security measures to protect Customer Data from unauthorized access, maintain data accuracy, and help ensure the appropriate use of Customer Data.

Additional Policy Information

Our Website may contain sections that are publicly accessible such as blogs or community forums. You should be aware that any information you provide in these areas may be read, collected, and used by others who access them. MaintWiz is not responsible for the personally identifiable information you choose to submit in these forums.

Notification of Privacy Statement Changes

We may update this privacy statement to reflect changes to our information practices. If we make any material changes we will notify you by email or by means of a notice on this Site prior to the change becoming effective. We encourage you to periodically review this page for the latest information on our privacy practices.