Operations Technology Integration and Remote Monitoring for Public Utilities

Business Requirement:

A Large Engineering Major offers Operations and Maintenance services as part of its solution portfolio.  Wanted to digitalize their entire O&M services including  physical-digital convergence and point of work.

Solution Overview:

Customer manages multiple projects across Water, Waste Water and Industrial Water verticals, serving government, public utilities and private corporations.  O&M Services for Water is 24×7 and is deemed critical.  Customer wanted to have a common platform for managing all assets, operations and maintenance.  They undertook an end to end digitalization exercise from common codification to mobile app based transaction entry at point of work.  Goal was to be 100% paperless and efficient operations meeting the critical needs of availability, reliability, maintainability and client level profitability.  MaintWiz implementation met all the business requirements and even won CEO’s Special Award for Innovation Excellence.


  • Standardization of Assets, Process and Metrics
  • Physical Digital integration ensured seamless flow of information for uninterrupted operations.
  • Preventive Maintenance Effectiveness improvements led to huge cost avoidance and cost savings (Multiple times RoI)
  • Smart workforce with mobile enablement led to improved productivity and operational efficiency.